Cancel Subscription Licence Renewal

Modified on Mon, 21 Nov 2022 at 06:30 PM

Q:  My subscription has recently auto renewed but I don't need it any more.  How do I cancel it?

A:  Please open a ticket with your licence key in requesting a cancellation of your subscription and recent order (up to 2 weeks after payment has been made) and we will arrange a refund and cancel your subscription to ensure no future payments are requested.  By default autorenewal is set to off on our subscriptions.

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